What is your service area?
We are based in South Philadelphia and provide walking services regularly to South Philadelphia and Center City. Including, Rittenhouse Square, Graduate Hospital, Queen Village, Bella Vista, Filter Square, Washington Square, Society Hill, Pennsport, Point Breeze, Newbold, Passyunk Square, Lower Moyamensing, and more.
We also provide pet care on an as-needed basis to clients in Northern Liberties, Fishtown, and West Philly. Not sure, reach out me may be able to accommodate you.
What are your service hours?
We start morning walks at 8am and evening walks end at 8pm. If you need a walk or care outside this time this can be requested with advanced notice. If you need any last minute requests we may be able to help, so please reach out! Late night, early morning, weekend and major holidays such as New Year’s Eve, New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day, all have a small service upcharge on the day of. Holidays book up fast so schedule as soon as possible!
Can I get a walk or visit at a specific time, noon for example?
Unfortunately, exact times are not guaranteed. Morning, mid-day, late-day, and evening walks are all available. We will try to get a time closest to your preference, but we need to remain flexible to allow changes to travel, weather, etc.
I have a variable work schedule and my hours can change quickly, can you accommodate this?
We understand a variable schedule and we want to help. We will do our best to work around your schedule and will be available to discuss schedule changes as needed. We are flexible and reliable and want to work with you!
My pet has special needs or needs medication can you provide this care?
We love pets of every age, need, and quirk. We have experience with administering medication, expressing bladders, working with leash aggressive dogs, and any other extra attention your pet might need. We can help reinforce your dogs training as well. If we think you’re dog needs care outside the scope of our services we may recommend a trainer or dog behavioral expert. You can read some of our clients personal experiences on the Testimonials page to learn more about the care Wizard of Wag provides.
What happens in event of extreme weather?
In Philadelphia we get rain, snow, wind, and heat which can really make walking a drag. In the event of snow we will do our best to reach your pets safely and ask for flexibility in time for travel. In extreme cold or heat we cut outside time a little shorter, but spend the rest of our visit time inside spending some quality time together.